services
Advisory Services
I offer a full range of advisory Services to our clients.
- Identifying and fix business bottlenecks so that your business can start operating normally and according to your wish.
- Developing and implementing business growth strategies, Cost Minimising Mechanisms, Promotional Activities, Operations guidance, Business Operations Manuals (Standard Operational Procedures) and many more.
Investment Facilitation
Get your business established in the tourism and hospitality industry and be compliant with the regulations of the land
- I will provide you with sound guidelines on pre-requisite requirements for business operations and registration of businesses with relevant authorities. For example, Business registrations, Operational licences, Business permits, information on business incentives, how to access them and other regulatory requirements.
- Take all the worry and hassle out of finding your perfect accomoaccommodation. All you need to do is tell us your needs and will recorecommend best suisuited options for you. Take leverage of my extensive local of the tourisitourism and hospitality landscape in Malawi.
Business Development
To see people, develop and grow businesses of their choice in the tourism and hospitality sector has been a fantastic process to be part of.
- I will therefore assist you in the following: Business Idea/Concept generation), Project Proposal Development, Pre-feasibility Studies/ Business Suitability, Marketing Research/Surveys, Business /Strategic Planning, Business Performance Analysis, and many more.
Recruitment and Training
With my practical knowledge and experience in the sector, I have been privileged to understand the demands of tourism business, the needs of consumers of tourism services and the dynamics in between.
- Assist your business in the recruitment process.
- Help you attain performance excellence through organizational development, improved internal communication, and customer service trainings.
- Develop and facilitate customized training programs to fill existing gaps in all functional departments such as housekeeping, food & beverage, front office and management.
- Develop dynamic employee handbooks, company policies, checklists & manuals (to be used by employees as reference tools)
- Develop or revise existing training and operational manuals; and re-write your job descriptions to clearly define duties and responsibilities of every employee, how they are expected to perform, and basis of performance appraisal.
Design and Publication
Your brand is a promise to your clients, therefore providing consistent experience at various touch points will enhance smooth delivery of the promise. I will assist you with design and publication of;
- Brochures, Leaflets, Posters, Flyers, Calendars, Invoices, Register & Invoice Books:
- Logos, Banners, Menus, Receipt Books, Delivery Notes, letterheads, Newsletters and many more
Social Media and Digital Marketing
Online and social media engagement has become a vital part of any organization’s communication and marketing strategy. To achieve your online success, I will assist you to;
- Create great digital content
- Provide social media management to ensure business transactions with confidence
- Activate Digital advertising to benefit your business goals
Customer section
Please feel free and let us know how we can help you today